Call 847-398-5212, Do It Yourself Copier Repair and Paper Feed Troubleshooting

From the moment that you realize you need a copier repair, frustration sets in.  You had a feeling that something was going wrong, but you could not put your finger on it.  Still, you had a lot of duplicate copies that needed to be made, and you did not have time to figure out just what was going on.  So now; you have a piece of equipment down, and all of the work in your shop or office has come to a complete standstill.  While you may need to call a professional to come out and take care of things, consider trying to do a little copier repair fix yourself, by trying to deal with the paper feed issues on your own first.

Investigate the Problem

You already know that the paper is not coming through to the exit tray, as it should.  The lights are on and flashing; your work is piling up and not being completed.  Even if you are sure you have a paper feed issue in the copier, make sure that you understand exactly what is happening.  First ask yourself, which paper tray is the paper coming from?  Secondly; are the sheets being picked up by the machine at all, or is it just sitting there with the indicator lights displaying a false paper jam; in other words, is it indicating an actual jammed piece of paper or not?  Thirdly; if you clear everything out, is the problem resolved?

It is always tough to solve a problem if you don't know exactly what is going wrong.  Once you have done a little troubleshooting, you will have a better understanding and better idea of what is going on, so you can then get down to doing a little bit of your own copier repair yourself.

First: Check the Paper

Make sure the paper is stacked evenly, flat, square and loaded properly .  Side guides are not too loose and not too tight, either condition can cause problems that can easily be remedied and save yourself a lot of wasted time and expensive repairs.  Paper that is not stacked evenly, square, and flat can cause jams and paper pickup misses.  Paper loaded to tightly by the adjustable side guides or backstop can  cause mis-feeds that sometimes indicate false paper jams.  Paper loaded to loosely can cause skewed paper which usually ends up in a jam condition because of crashing into a guide, sensor arm, or roller.  Also, check to make sure the proper weight paper is being used; not to heavy or not too light, which can also cause mis-feeds and or jams as well as paper that is either too damp or too dry.

Second: Check the Rollers

The rollers are often the source of many copier repair problems.  If you start to see that things are jamming up as the paper is being drawn into the machine, there is a good chance that the rollers are the culprit of the problem.  Remove the paper and take a closer look at the rollers.  If there are loose pages torn off in there, they could be causing the entire system to shut down.   Most of the time they can be removed by hand.   If the path is clear, it may be time to clean out the rollers.

While still considered a copier repair, cleaning out the rollers is also a maintenance issue.  If you don't want to continue to see the same problem over and over again, schedule a time to handle this work on a peridotite maintenance schedule. (Anywhere to every quarter, 6 months, or a year; depending on how heavily a paper volume is being run thru the copier.)  Use a cleaning solvent like Formula 409 or Fantastic, but never alcohol; and spray it onto a towel.  Take the towel and rub it over the entire surface of the rollers.  You don't want to leave them saturated, give it a few minutes to dry; otherwise you’ll start to see the substance coming out on your documents once they have been run through the system and that could cause some severe damage to other components of the machine.  Take another cloth and wipe the rollers off completely.  Remember, do not to try and force them to turn.  There should be a mechanism that you can release or a directional knob that will allow them to turn unhindered.

Third: Alternative to the Problem

If you don't have a fix for the problem, you do have another option.  On some models, it is possible to bypass over the tray that is giving you grief, and manually select another paper drawer, so paper is being pulled and processed out of another tray.  This allows you to continue with your work flow for the day, while being un-interrupted, despite the fact that you don’t have a solution.  If you opt for this route, you may want to go ahead and schedule the copier repair service for another day and time.

Check out our website at http://www.ctcopiers.com/canon-copier-repair/4588155746 to make an informed choice.